This guest article was written by Rob Jones, of Security Audit Systems located in Bath, England. It lays out step-by-step instructions for how to remove malware. It also lists some great free tools to have on your computer for such purpose.
Malware, what is it?
Malware, short for malicious software, is software that is used to disrupt user activity, steal sensitive information or gain access to your private computer files. Malware includes computer worms, Trojans horses, spyware and adware.
Malware has caused a huge rise in the number of people using professional antivirus software or firewall software, however sometimes even these useful tools are not enough to stop some Malware infections.
Below is a brief guide on how you remove almost ALL Malware infections.
Tools you need
- Malwarebytes Free edition (www.malwarebytes.org)
- SuperAntiSpyware Free edition (www.superantispyware.com)
- Kaspersky Rescue Disc – Free (http://support.kaspersky.com/viruses/rescuedisk)
- A portable USB hard drive caddy (last resort) (any USB hard drive caddy)
- Scan your PC using the above software – remove infected items from the list
Didn’t work? Go to Step 2)
- Boot your PC into Safe mode by pressing F8 before Windows loads up and select ‘Safe Mode with networking’
- Scan your PC again using the software – remove infected items from the list
Didn’t work? Go to Step 3)
At this point if you are still infected or unable to get into Safe mode, due to a blue screen crash (normally forced onto your screen by the Malware infection) there are several other things you can do.
- Boot your PC using the Kaspersky rescue disk and go into the usual graphical mode
- From the menu select Kaspersky Windows Unlocker
- Press the key to unlock Windows, then reboot
- Windows should load without any virus blocking or hijacking your screen
- Perform the above scans using the tools recommended above
Didn’t work? Go to Step 4)
Step 4) – the last resort!
- Turn the PC off / open the case of the computer or laptop and remove the hard drive
- Assuming you have another PC in the house, connect the hard drive into the USB dock, and boot connect the dock up to your spare laptop or desktop.
- Install Malwarebytes and Super Anti Spyware, then right click on the drive letter in ‘My Computer’ and select ‘Scan with Malwarebytes’ – remove any infections it finds
- You should probably also scan the drive with any antivirus software you have on the working laptop.
- Assuming the scanners find something, plug the drive back into the broken PC and boot Windows as normal.
- You should be able to get access to Windows to perform an additional Malware scan one last time to confirm the infection is gone.
Be very careful…it’s dangerous out there.
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